Frequently Asked Questions Updated: 11 Sep 2020

Client Subscription

  • What is included in the subscription?
    A client subscription provides access to:

    • A video based online trading course
    • Live monthly webinars
    • Recorded webinars
    • Market view analysis and insights
    • Trading notes (3 days a week)
    • A pre-trading checklist
    • Risk management formulas for equites and futures
    • Unlimited email support (response in 24hrs)
    • Promo coupon for 10% discount on store products
    • Full-size high-res color charts and documents from Way of the Trader
  • What happens when I purchase a subscription?
    A welcome email and receipt will be sent to the email address provided. To access the client area of the website, login by clicking the icon on the top right of the menu bar above. Once logged in, you can view and edit your details at any time by clicking on your name as shown below.
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  • How much is a subscription and how long does it last ?
    A client subscription allows access to locked down areas of this website and is valid for twelve months (annual) or three months (quarterly). An annual subscription costs US$490 and a quarterly subscription costs US$149. Subscriptions will renew automatically when the above periods have elapsed unless the subscription is cancelled before the renewal date.
  • Can I cancel my subscription?
    A client subscription can be cancelled at any time using the 'Cancel Subscription' link on your profile page as shown below. You will continue to have access to locked down areas of the website until the date shown at 'Current Subscription Expires'.
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  • Can I access information on my previous subscription payments?
    You will receive a receipt for every subscription payment made and you can view previous transactions by clicking the accounts icon shown below.
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  • What if my credit or debit card expires before the subscription renewal date?
    You will receive an email notification if the card used for previous payments is due to expire before the subscription renewal date. You can update the card by clicking on the 'Update Card' link on your profile page as shown below.
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Trading Consultations

  • How do I book a consultation and how much does it cost?
    Consultations can be booked in the Store by clicking the ‘Check Availability’ button. This generates a pop-up window (as shown below) which allows you to view my availability for the coming month and book a slot in your local time zone. Consultations cost $190 per hour and payment is made at the time of booking.
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  • What does a consultation cover?
    Anyone can book a trading consultation regardless of trading experience and a client subscription is not required. Consultations take place via Zoom meeting and the link will be emailed to you at the time of booking. We can cover a specific trading topic or have a general question and answer session. We can also address queries about the TradeStation platforms or Interactive Brokers (TWS). You can record the meeting if you wish.

Online Trading Course

  • What's included in the course?
    On completion of the online trading course, you will be able to scan and sort stocks, assess and manage trading risk and identify your preferred trading style. You will also be able to use proven trading strategies, fully prepare for the trading day, understand what technical indicators tell us (and do not), program orders and manage your funds. In short, you will be able to face the market with clarity and confidence.

    In order to derive maximum benefit from the online trading course, it is suggested you also read Way of the Trader because the course will frequently refer to points raised in the book.

    Please refer to the Education page for a preview of the course modules and videos.
  • Do I need Level II market data to follow the course?
    No, real time Level I data will be sufficient.
  • Will I need specialist software or high-speed broadband?
    Any trading account with charting capabilities will be enough to follow the course. However, the ability to import and chart 3rd party data will be required to trade Help Strategies.

    The online trading course videos can be viewed on any device and quality can be adjusted to suit your broadband speed. The videos are hosted on a dedicated platform so numerous clients can view the same video simultaneously without experiencing lag or other streaming issues.
  • Why can't I play the videos in the trading course preview?
    A client subscription is required to access the online trading course videos. Some videos can also be seen on our YouTube channel.
  • When can I start the course and when does it end?
    The course consists of a series of videos and downloadable documents. You can start when you want and view the videos at your own pace. Existing videos are constantly reviewed and new material is added regularly.
  • For how long can I access the course material?
    You can access the online trading course material for as long as your client subscription is active.

Trading Strategies

  • What is included in the Diesel Strategy Toolbox for TradeStation?
    There are four files in the toolbox for this strategy:

    • 1x .ELD File (Easy Language Document)
    • 1x .tsw File (TradeStation Workspace)
    • 1x PDF Document (Instructions for Importing, Setting Up and Using the Diesel Strategy Toolbox in TradeStation® Platforms 10 and 9.5)
    • 1x PDF Document (Diesel Strategy Information Sheet)

    The indicators included in the .ELD file are shown below, as are screenshots of the Workspaces on platform 9.5 and 10:
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  • Does the Diesel Strategy toolbox work on both TradeStation platforms (9.5 and 10)?
    Yes.
    However, the screener Workspace (.tsw file) is exported from platform 10 so it must be manually set up on platform 9.5 by creating a new chart and RadarScreen application,and inserting the $MT Diesel Strategy Screener indicator to each.

    Note: On the TradeStation Global platform (TSG 9.5) only 50 simultaneous API historical requests are currently allowed in RadarScreen (25 June 2020). This equates to about 36 tickers.
  • What is included in the Help-Up Strategy (US) Toolbox?
    There are three files in the toolbox for this strategy:

    • 1x .csv File (Monthly Help)
    • 1x .csv File (Monthly Pessimism)
    • 1x PDF Document (Help-Up Strategy Information Sheet)

    Monthly Help is the number of US stocks making new 20-day highs less new 20-day lows, expressed as a percentage of all stocks on an End-of-Day basis. Pessimism is the number of new 20-day lows as a percentage of all stocks. Both files contain data from 3 Jan 2005 to the present day. The data is updated daily and any missing data will be emailed on request after purchase. The information sheet explains how the strategy works.

Indicator Pack for TradeStation®

  • What is included in the pack?
    The indicators shown below are in the current Indicator Pack for TradeStation® (20200630) released on 30 June 2020.
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  • Which trading platforms can your indicators be used on?
    Our proprietary technical indicators are designed for use on all trading platforms provided by TradeStation® Securities and TradeStation® Global.
  • What is your connection with TradeStation®?
    I am an authorized 'referrer' to TradeStation. We are independent entities and are not affiliated in any way. I am not an employee of TradeStation or Interactive Brokers and any interaction between you and TradeStation and/or Interactive Brokers is entirely between you and them. I may receive remuneration from TradeStation for referrals on a funded account depending on the jurisdiction in which the account holder is located.

    TradeStation Securities, Inc. is a member of NYSE, FINRA, CME and SIPC. Finra supervision on TradeStation can be found here https://brokercheck.finra.org under the name 'TradeStation'. TradeStation International Ltd is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom and has passport rights in the EEA (registration number 554431). TradeStation International Ltd acts as an introducing broker to TradeStation Group's affiliates and non-affiliates, such as Interactive Brokers (U.K) Limited.

Way of the Trader Book

  • Can I get a signed copy of your book?
    Yes of course. Signed copies are available in the Store and will be shipped from our office in Limerick, Ireland. All reasonable efforts will be made to ensure orders placed before 15:00GMT are shipped the same day.
  • Is Way of the Trader available as an eBook?
    Every owner of a physical copy of Way of the Trader can download the eBook for free direct from Harriman House publishers, in a DRM-free format that can be read on any eReader, tablet or smartphone.
  • Where can I see the color charts from the book?
    Color versions of the charts, spreadsheets and backtested results in Way of the Trader are available as part of a client subscription. They are also included in the eBook version, which every purchaser of a physical copy of the book can download for free.

General Client Queries

  • How secure is this website?
    We implement a variety of security measures to maintain the safety of your personal information. For example, this site has a True BusinessID Secure Sockets Layer (SSL) Certificate issued by GeoTrust. Therefore, all data passed between your browser and our server remains private and integral.
  • What trading styles do you use?
    Trend following on daily and weekly charts are my favorite and most profitable trading styles. I also swing trade on daily charts and day trade when the conditions are right.
  • Do you supply trading tips or stock recommendations?
    As it says in Way of the Trader, "Trying to trade someone else’s ideas is like trying to comb our hair while looking at their reflection. Ultimately, we are our own opponent when we trade, so mimicking the actions of others is pointless." For this reason, I don't supply trade ideas or recommendations. Having said that, I will occasionally review stocks if asked and share my opinion on the set-up.
  • Do you manage funds for others?
    We do not manage funds for others, we provide educational resources and trading tools for active individual traders.
  • Are you an authorised investment advisor?
    Ian Murphy is not authorized to provide financial or investment advice. Explicitly, the opinions and views expressed should not be understood as an encouragement to purchase or sell any particular security or financial instrument. Content is provided for information and education only and is not a recommendation to trade. Trading is not suitable for everyone and involves the risk of losing money. Please read the Trading Disclaimer.
  • What financial instruments do you trade?
    Liquidity and transparency are essential for traders, so I trade blue chip equities, liquid ETF's and futures. That's not to say other instruments can't be profitably traded, of course they can, but equities and futures suit my trading style and risk profile.
  • What markets do you trade?
    In recent years, I’ve mostly traded US and European equities, plus US futures due to the liquidity, regulation, transparency and free availability of information. The relative strength of the dollar and euro are other important factors.
  • How do you process payments?
    All payments in the store are processed externally by Stripe, one of the largest on-line payment platforms in the world. As a result, we do not have access to client's debit or credit card details because the information never touches our servers.
  • How do you manage my personal information?
    Clients can view their personal information on their profile page and request a copy of their Client Activity Log which contains the time, date, type of activity and IP address for every visit they made to this site. Clients can cancel their subscription at any time and also request to have all information associated with their account deleted. We do not share client information with 3rd parties. This does not include trusted 3rd parties who assist in operating this site, conducting our business, or servicing clients, so long as those parties agree to keep this information confidential. For more information please see the Privacy Policy & Cookies page.
  • How safe is my password?
    Client's passwords are masked through a process called 'hashing'. This replaces the actual password entered with a random set of numbers and letters that are stored on our server. This allows our systems to validate your account credentials when you login without revealing your password. This is a recognized industry security standard.

    Of course, this also means we do not have access to passwords. If a client forgets their password they will have to follow the forgotten password process as explained below.
  • What if I forget my password?
    If a client forgets their password and clicks the 'Forgotten?' link on the login form, a new randomly generated password will be sent to their registered email address. They must click on the button in the email to activate the new password. This password can then be changed on their Profile page.

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DISCLAIMER
Content is provided for information and education only and is not a recommendation to trade. Trading is not suitable for everyone and involves the risk of losing money. Past performance is not a reliable guide to future returns.

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